Sometimes companies mess up. That’s what Red Octane did with Guitar Hero III (Wii) sound (it was mono… not good for a music related game, especially). Anyways, I bought the game and was annoyed with the Mono sound. So, I opted for the Disc Exchange provided by Activision/Red Octane.

The expected turnaround time for the disc was 4 weeks. Mine got here in 2. Then, today when FedEx dropped by, they left me a little surprise. A brand new faceplate.

Don’t you love it when companies go above and beyond? Voice your opinion in the comments.